A “500 internal server error” is displayed before SSO authentication

This occurs when you have both of the following settings in your browser.

• The “Stay signed on” option is checked on the SSO login screen.
• Setting more than 2 pages for the startup page in browser.
  (Example of Chrome: Settings > On startup > Open a specific page or set of pages)

Please try one of the following solutions to resolve the issue:

1. Uncheck/deselect the “Stay signed on” option on the SSO login screen.
   → You may also turn off the function in “CloudGate UNO Administrator Site > Security > Sign-on state settings > Preserve sign-on state”
   
   
2. Set only 1 page for the startup page.